Refund policy
Effective Date: 05/07/2025
No Returns or Exchanges
At Mobiiwrap, we take pride in delivering premium-quality mobile skin wraps. Due to the nature of our products, we do not accept returns or exchanges once an order has been placed and delivered. All purchases are final.
Defective Products
If you receive a defective or damaged skin wrap, please contact our customer service team immediately at mobiiwrapshopify@gmail.com.
We are committed to resolving such issues promptly.
In the case of a confirmed defect, we will provide you with a discount code for use on your next purchase.
Steps to Report a Defective Product:
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Contact us at mobiiwrapshopify@gmail.com within 7 days of receiving your order.
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Provide your proof of purchase (order number or receipt) and a clear photo of the defect.
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Our team will assess the defect and issue a discount code if the product is confirmed to be defective.
Non-Returnable Items
As our entire product line consists of device skins, all items are classified as non-returnable and non-exchangeable.
Contact Us
For any questions or concerns about your order or our policy, please reach out to our team at mobiiwrapshopify@gmail.com.
We are here to assist you and ensure you have a satisfying experience with Mobiiwrap.